How to fix Jio network Issue | Poor Network Connection | High Speed Internet | Network issue on jio sim while roaming 2023

Reliance Jio is one of the largest telecom operators in India, offering 4G LTE services to millions of users across the country. However, at times, users may face issues with their Jio internet services not working properly. In this article, we will discuss some common reasons for this issue and some troubleshooting steps to fix the problem.

Reasons for Jio Internet Not Working

  1. Poor Network Coverage: One of the most common reasons for Jio internet not working is poor network coverage. Jio’s 4G network coverage is not available in some areas, or the signal strength may be weak in some locations, leading to slow or no internet connectivity.
  2. Network Congestion: Network congestion can also be a reason for Jio internet not working. During peak hours or high network usage, the network may be congested, causing slow or no internet connectivity.
  3. Incorrect Network Settings: Another reason for Jio internet not working could be incorrect network settings. Sometimes, the APN settings may not be configured correctly, leading to no internet connectivity.
  4. Device Compatibility: Jio’s 4G network is compatible with most smartphones and devices. However, some older devices may not be compatible with Jio’s network, leading to no internet connectivity.

Troubleshooting Steps to Fix Jio Internet Not Working

  1. Check Network Coverage: The first step to fix Jio internet not working is to check network coverage. Check if Jio’s network coverage is available in your area or not. You can check the coverage by visiting Jio’s website or using the MyJio app.
  2. Restart Your Device: Sometimes, a simple restart can fix Jio internet not working. Restart your device and check if the internet connectivity issue is resolved.
  3. Check Network Congestion: If the internet connectivity issue persists, check if there is network congestion. Wait for some time or switch to a different network if possible.
  4. Check Network Settings: If the network coverage and congestion are not the issues, check if the APN settings are configured correctly. Go to the network settings on your device, and ensure that the APN settings are set to Jio’s network settings.
  5. Clear Cache and Data: Clearing the cache and data of the MyJio app can also help fix Jio internet not working. Go to the app settings and clear the cache and data.
  6. Reset Network Settings: If none of the above steps work, reset the network settings on your device. Go to the network settings and select “Reset Network Settings.”
  7. Contact Jio Customer Care: If the above steps do not work, contact Jio customer care for further assistance. You can contact customer care through the MyJio app or by calling the Jio customer care number.

Jio APN Settings 2023

SettingValue
NameJioNet
APNjionet
ProxyNot set
PortNot set
UsernameNot set
PasswordNot set
ServerNot set
MMSCNot set
MMS proxyNot set
MMS portNot set
MCC405 (default)
MNCDepends on your circle (default)
Authentication typeNone
APN typedefault,supl
APN protocolIPv4/IPv6
APN roaming protocolIPv4

How to Fix Reliance Jio Network Problems?

If your phone has dual SIM capabilities, make sure to insert your Jio SIM in the first slot. If it is currently in the second slot, move it to the first slot and ensure that it is inserted correctly. Sometimes, network problems can arise if the SIM card is not inserted correctly or placed in the wrong slot.

Correcting LTE Network Settings on Your Mobile Device

If your mobile device does not appear to be connected to the LTE network, you may need to adjust your LTE network settings. To do this, go to Settings > Mobile Network > Preferred Network Type and select LTE.

Jio Tele Verification

Before using your Jio SIM, you must complete the tele verification process. To do this, call Jio’s tele verification number at 1977. Please note that even after completing this step, your number may not be verified if you make a call.

How to Fix Jio Network Problems by Manually Selecting Network Settings?

If the network does not appear on your mobile device, you can manually select it by going to Settings > Mobile Network > Network Operator > Search Network and selecting Jio 4G.

How to Fix Jio Internet Not Working?

If your Jio internet is not working, you can try running a ping test to fix the problem. Follow these steps:

  1. Dial the USSD code ##4636#*# from your mobile phone.
  2. Click on the “Phone Info” option that appears on your screen.
  3. Click on “Run Ping Test”.
  4. Check if the “Radio” option is turned on.
  5. Restart your phone.

After completing these steps, your internet should be working properly.

How to solve network issue on jio sim while roaming?

  • Step 1:Enable on roaming service from the mobile network.
  • Step 2:If  network is not coming on roaming time

Search network  manually,if while searching in manual if you are not getting Jio network.Then open dailer and type *#*#4636#*#*.

Then you will get  phone information ,battery information,wifi information,usage statistic etc..

Select Phone information and scroll down,you are able to get one drop down list from the network type

Then select LTE only and restart your mobile and this issue will solve.

If its not working,just remove your sim and put it again.